Responsible gambling

Responsible Gaming at Playtech

At Playtech, we take responsible gaming very seriously. We understand that our players may experience problems with gambling and are committed to providing the tools and support needed to help them manage their play.

Tools for Responsible Gambling

Our platform offers a range of features designed to promote healthy play habits:

Deposit Limits: Set limits on how much you can deposit into your account, helping you stick to your budget.
Time-Outs: Temporarily suspend your access to the site, giving yourself time and space from gaming activities.
Self-Exclusion: Exclude yourself from playing for a minimum of 6 months up to permanently, removing the possibility of accessing our platform during this period.
Reality Checks: Receive reminders about how long you have been playing, your balance, and net wins/losses.

Links to Support Organizations

We believe that problem gaming is a serious issue and provide links to support organizations for those affected:

Canadian-Specific:
- Gamblers Anonymous Canada (GA)
- SOS Joueurs (Quebec): 1-800-230-0232, French-language support
- Problem Gambling Institute of Ontario (PGIO)
Canada-Wide:
- Responsible Gaming Council: rgco.org
- National Council on Problem Gambling: ncpg.org
International:
- UK Gamblers Anonymous: gamblersanonymous.org.uk
- BeGambleAware (UK): begambleaware.org
- GamCare (UK): gamcare.org.uk
- GAMSTOP (UK multi-operator): gamstop.org.uk

Playtech's Commitment to Responsible Gaming

We strive for an industry-leading approach to responsible gaming, focusing on:

Fair and transparent games
Secure payment processing
Effective tools for players
Strategic partnerships with support organizations
Innovative technology solutions (BetBuddy platform)
Compliance with regulatory requirements

Playtech's Safer Gaming Technologies

Our BetBuddy platform is a cutting-edge, AI-driven solution to identify and prevent problem gaming. This tech enables us to detect anomalies in play patterns and alert players to their habits.

By using Playtech's responsible gaming tools, you can manage your playtime, deposits, and budget effectively, reducing the risk of problematic behavior. Our aim is to create a safe environment for all our users.